Terms & Conditions

Terms & Conditions

Welcome to avatheillustrator.com. By accessing or purchasing from this website, you agree to the following Terms and Conditions. Please read them carefully.

1. General Information

This website is owned and operated by Ava The Illustrator. These Terms govern your use of the site and services, including purchases, browsing, and communication. If you do not agree with any part of these terms, please do not use the website.

2. Products & Services

We sell original artwork, art prints, and custom commission services.

  • All artworks and prints are created by Ava The Illustrator.

  • Every effort is made to display products accurately, but colors may vary slightly due to monitor differences.

  • Commission slots are limited and subject to availability.

3. Pricing & Payment

All prices are listed in Canadian Dollars (CAD) unless stated otherwise. We reserve the right to change prices at any time.

Accepted payment methods include:

  • Credit/debit cards

  • PayPal

  • Shopify Payments

Payment is required in full before artwork is shipped or commissions are started (unless otherwise agreed in writing).

4. Shipping & Delivery

Please refer to our Shipping Policy for full details. Delivery times are estimates and not guaranteed. We are not responsible for delays due to postal carriers or customs.

5. Returns & Refunds

Due to the handmade and custom nature of our products, all sales are final unless the item arrives damaged or there is a mistake on our end. Please refer to our Refund Policy for more information.

6. Copyright & Intellectual Property

All artwork, designs, and images on this site are the intellectual property of Ava The Illustrator. You may not reproduce, distribute, or use any content without explicit written permission.

Purchasing artwork does not grant ownership of copyright. Commercial use, reproduction, or resale is strictly prohibited unless a separate licensing agreement is made.

7. Commissions

For custom work:

  • A clear written agreement will be established before the work begins.

  • Ava reserves the right to decline or cancel commissions if they are not aligned with her style or values.

  • Timelines vary and will be discussed in advance.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages that may arise from the use of this website or the products sold here.

9. Privacy

Your information is handled in accordance with our Privacy Policy. We never sell your personal data and only use it for order fulfillment and communication.

10. Governing Law

These Terms shall be governed by and interpreted under the laws of the Province of Ontario, Canada.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes implies your acceptance of the new terms.

12. Contact

If you have any questions about these Terms, please reach out:

Ava The Illustrator
📧 info@avatheillustrator.com
📍 7 Timberland Cres, Wasaga Beach, ON L9Z 1G7
📞 +1 416-902-9258